Shipping and Returns
Shipping & Returns
1. If you require a return, refund, or warranty claim, please write us here: Fibonaccishoes@gmail.com.
2. Our return policy is 30 days from the date of delivery.
3. If your return falls within the guidelines of our return policy, we will send you an RMA# which must accompany your return, or the return will not be valid.
Returns will be granted for items in unopened, unused, condition in the original packaging. Returns will not be granted on used merchandise. If your product is damaged or defective, we will issue an exchange of the same item within 30 days. We require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for replacement. Buyer pays shipping. We reserve the right to reject any return that does not fit this criteria.
REFUNDS (IF APPLICABLE)
If a return is approved, you will be issued a refund minus shipping costs.
Please include in the return box your order number and the reason for the return so that the refund can be properly applied to your account.
Depending on where you live, the time it will take for your replacement product to reach you may vary.